The migration has been completed!

Please get in touch with us if you are experiencing any issues.

Our UK datacenter provider has recently informed us that they will be closing their datacenter in Maidenhead and migrating to a newly built datacenter in Coventry. The new datacenter has been built to the same high standard as the current facility, allowing us to continue providing excellent service in a more central geographic location.

The migration will begin at 12:30 AM (UK time) on November 26th, 2022 and is expected to take approximately 6 hours to complete.

Unfortunately this means that all services hosted with us in the UK will be down during the migration which is why it is being performed at night to minimize the impact. We apologize for any inconvenience that this may cause and our team will be working on completing the migration as quickly as possible. (Potentially as quick as 4 hours)

All service details such as hostnames, IP addresses, and DNS will remain the same.

If you would like to keep your service online during the migration, please open a support ticket and we will temporarily transfer your service to one of our datacenters outside of the UK. If not, your service will remain in the UK and it will automatically come back online after the migration has been completed.

We will also be providing every client impacted by this migration a $5 account credit which can be used towards any order or renewal. Please email billing@shockhosting.net after November 26th to claim your credit.

Please let us know if you have any questions or concerns.

Best Regards, Shock Hosting Team support@shockhosting.net