Resolved
After 2 hours and 44 minutes

Everything should be available again now, if you're still having problems, please open a support ticket so we can get you back online. :)

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 hour and 23 minutes

Services are now coming back online in order, dedicated servers will be available again shortly.

Identified

It appears one of the PDUs in our Los Angeles DC has suffered a fault, this has resulted in the majority of our services losing power. We are currently arranging a replacement and our engineers are working to get everything back online. We apologize for the inconvenience this will cause, any further updates will be posted on this incident.

Began at:

Affected components
  • Los Angeles, California
    • Shared / Reseller Hosting
    • Virtual Servers
    • Dedicated Servers