Resolved
Resolved
After 52 minutes

Our DC have found that our optic transceiver module had failed and has been swapped it out, services have now been online and stable for around 15 minutes. Will continue to monitor.

Investigating
After 14 minutes

The DC techs have observed framing errors on our connection and are currently checking our cabling.

Investigating

Our second rack in our TX location has lost network connectivity, our team is working with our DC to determine the cause and get everything back online.

Began at:

Affected components
  • Dallas, Texas